JOOLIZ SYSTEMS
Privacy Policy.
Effective date: August 18, 2026
JOOLIZ ("JOOLIZ," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you contact us, request services, use our website, or communicate with us by SMS or other supported channels.
1. Information We Collect
We may collect information you voluntarily provide, including your name, mobile phone number, email address, service location, details about a service request, appointment preferences, and the content of communications you exchange with JOOLIZ.
We may also collect limited technical information associated with website activity, such as IP address, browser or device information, timestamps, and records needed to document consent and maintain security.
2. How We Use Information
We use information to respond to inquiries, provide customer support, coordinate service requests and appointments, maintain customer and conversation records, improve our services, protect our systems, and comply with legal or regulatory requirements.
3. SMS and Mobile Information
If you expressly opt in to receive text messages from JOOLIZ, we may send customer-care messages, responses to service inquiries, service-request follow-ups, appointment coordination, and service-related notifications.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for help.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to operate our communications, hosting, database, customer-support, scheduling, security, or similar business functions, and subject to appropriate use restrictions. SMS opt-in consent and mobile numbers collected for messaging purposes are not sold or shared for third-party marketing.
4. Consent
Consent to receive SMS messages is voluntary and is not a condition of purchase. Where we use a website form for SMS enrollment, the SMS consent checkbox is optional and unchecked by default. You must actively select it to consent.
5. Service Providers
We may use third-party service providers to host our applications, route communications, store records, provide artificial-intelligence-assisted customer support, and maintain infrastructure. These providers process information on our behalf for the functions needed to deliver our services.
6. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including customer support, service records, consent documentation, security, and legal compliance. We use reasonable administrative and technical safeguards designed to protect information, but no system can guarantee absolute security.
7. Your Choices
You may opt out of SMS communications by replying STOP. You may request help by replying HELP. You may also contact JOOLIZ through the same communication channel you used to reach us to ask about your information or request correction or deletion where applicable.
8. Children
Our services are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through this website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on this page with its effective date.
10. Contact
For privacy questions or requests, contact JOOLIZ through our website or the JOOLIZ phone/SMS channel through which you communicate with us.